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Yes it is! Both the application, invoicing (twice a month) and use of the online module are completely free! There are no hidden costs, no small print and no minimum purchase. Note! The MAES Hybrid Card does have a small cost of just 1 euro per month and a low transaction cost of 0.50 euro.
You can easily make the request via our website, where you can also specify the desired number of cards.
You can easily block a fuel card yourself via our portal or simply via e-mail.
You can easily request an additional fuel card for the self-employed yourself via our portal or simply by e-mail.
With a MAES fuel card for the self-employed, you and your staff always benefit from the best price, but as an employer, you have the choice between a regular fuel card for the self-employed and one with compulsory mileage reporting, so that you can monitor your employees’ consumption in a targeted way and immediately spot any fraud.
Yes, you can also get a fuel card for companies at MAES.
With a MAES fuel card for companies, you and your staff always benefit from the best price, but as an employer you have the choice between a regular fuel card for companies and one with compulsory mileage reporting, so that you can monitor your employees’ consumption in a targeted way and immediately spot any fraud.
You can easily request an additional fuel card for the self-employed yourself via our portal or simply by e-mail.
You can easily block a fuel card yourself via our portal or simply via e-mail.
Yes it is! Both the application, invoicing (twice a month) and use of the online module are completely free! There are no hidden costs, no small print and no minimum purchase. Note! The MAES Hybrid Card does have a small cost of just 1 euro per month and a low transaction cost of 0.50 euro.
You need to create a new account for the app. You can complete this in a few short steps and then you can link your fuel card to it. For invoicing we still look at the data on “My MAES”.
On this page you can easily change your bank account number.
No, if you would like the number plate and vehicle to be included on the invoice, you can set this up via MY MAES or contact the fuel card service.
MAES has several fuel cards available. We are happy to list them for you:
Would you like to know more about our range of fuel cards? Then check them out here.
The app uses the original PIN code, which you received in the accompanying letter when you received the card. If you have already changed this code and you no longer have the original one, you can of course always request it via the MAES fuel card service. Please note that you do this via an e-mail address known to us.
Mobile refueling is currently only possible on our own network of about 300 stations. Soon you will also be able to do this on our entire fuel card network.
If you want to remove a fuel card, go to “settings” at the bottom right and there you will get an overview of all fuel cards. There you can press the map on the trash can at the top left. Just confirm and the card is gone.
If you already have a prepaid card that you would like to reload, you can contact us by email and you can transfer the agreed amount. You can also stop by one of our L’Unique Shops, the shop staff will be happy to help you.
No, at the moment you can only refuel mobile via the app with a MAES fuel card. You can use the app as a locator, but mobile refueling is not yet. An update is planned after the summer with which you can also add a bank card or credit card and from then on the app and especially mobile refueling will be available to everyone.
During registration you can enter a pin code for using the app. This pin code can be your personal pin code and does not have to be that of the fuel card. You will have to enter this every time, if you do not work via fingerprint, when you want to refuel mobile.
You do need the original pin code of the fuel card to insert the fuel card for the first time. If you no longer have this, you can always request it via tankkaart@maesmobility.be. Please note that you do this via an e-mail address known to us (for example, where the invoices will appear).
Do you not receive a confirmation email after submitting an online fuel card request? Then be sure to check your SPAM folder. Sometimes the mails can end up here. You have nothing? Please contact us via email or our contact page.
To download your invoices you can always go to “My MAES”, where you can find all information. Do you no longer have your login details? Contact us via email or the contact page.
If you want a replacement card or if you no longer want to refuel with MAES, you do not need to return your current card. Just block them via ‘my MAES’ and you will no longer be able to refuel with the card.
Our fuel cards are for companies & self-employed persons. We do not offer a fuel card for private individuals.
The estimate helps us to determine whether the standard limit of 250 € per week is sufficient.
You can always put the fuel card in your car or just leave it in your wallet, make sure that you do not put the pin code with the card, for example. It is all too easy for people with bad intentions to use your card.
You can easily submit an application via our website, where you can also specify the desired number of cards.
If you still have an outstanding balance, the cards will be blocked automatically. You can transfer the balance manually or contact us via tankkaart@maesmobility.be
If your fuel card is illegible, it is best to request a new card, the application is free and so you can continue quickly and easily.
If you let us know on request or by e-mail, you can also simply collect the card from our head office or from one of our service stations. In the latter case, you will have to wait and it may also take some time for one of our technicians to come by.
No. If you lose your card or it is stolen, you should block the card by contacting us or via the MAES portal. New cards are delivered at the applicable rates.
If you already have a prepaid card that you would like to top up, you can contact us by mail and you can then transfer the agreed amount.
You can choose the limit you put on the card yourself with a minimum of €50, please contact us via email for this.
When changing your bank account number, it is best to report this as soon as possible in order not to have any problems with the direct debit. This keeps everything running smoothly and you do not risk the blocking of your fuel card. You can do this conveniently via an email at info@maesmobility.be or on the contact page of MAES.
Only those of the external terminal. Shop transactions aren’t possible via Smart Reporting.
Certainly, you can request the card from us and then have an amount put on it. Then this card can simply be used as a gift card.
No, this is not possible. To save time, you can always enter ‘0 (zero)’ when entering the kilometers before refueling.
You can choose your PIN yourself when requesting the MMC via a Self Service Web application. This code can and may therefore be the same as that of a MAES fuel card.
The fuel cards are sent with a standard limit of € 250 per week. However, if desired, you can set a different limit, which can be per day, week or month. Not every amount is possible, but you can always contact us by mail and we will immediately arrange this.
You can use your MAES prepaid card at our own stations, not at those of our partners. You can easily select them on the station finder by checking ‘pre-paid’.
If you just need to refuel in the Benelux, it is best to choose the MAES fuel card. This card comes with no extra costs or small print. You always refuel at a competitive price and always have a station nearby. Do you need more features? Then the MAES Mobility Card is for you. Would you like to give someone a refuelling gift? Then of course you can also use our MAES Prepaid Card or gift card.
On this page, you get some important tips to compare fuel cards. Have a look!
Make sure to also use our handy configurator tool on the website to compare our fuel card to other brands!
At the service station you walk up to the terminal, slide in your card and you follow the instructions. After you can remove your card, you choose your desired product, go to the pump and you can start to refuel.
With the MAES fuel card you can refuel in 1700 locations in the Benelux. The MAES Mobility card on the other hand gives you the possibility to refuel in the rest of Europe.
You can easily request an extra fuel card via “my MAES”, this can also be done by mail or you can call 03 889 89 89
We list some of the important benefits for you!
You can make multiple requests via our website, but make sure that you specify a different e-mail address for each request. If you still want to arrange it via 1 e-mail address, please contact us by mail or give this in the comments.
If you want to stop the card, you can quickly block the card via ‘My MAES’, you do not need to return the card. Once blocked, you can no longer use the card.
We always try to send the fuel cards within three working days, of course it depends on when the post will deliver them. But you should definitely have it within ten days!
You can request a quote by mail. Be sure to state the number of fuel cards and the estimated volume so that we can draw up an appropriate offer.
Your fuel card is standard open for all our products, but you can block certain products via “my MAES”. This way you can never fill up incorrectly or your employees cannot fill up with other products. You can also indicate this during the application.
Your fuel card is standard open for all our products, but you can block certain products via “my MAES”. This way you can never fill up incorrectly or your employees cannot fill up with wrong products. You can also indicate this during the fuel card application.
Through ‘my MAES’ you get an overview of all your fuel cards.
The ESSO points belong to ESSO itself, more information can be found on their website.
Via “my MAES” you can request an overview of all your transactions.
You can change the pin code quickly and easily, for this you have to go to one of our own petrol stations, this is not possible at our partners, there you select “other products” where you will find the option to change the pin codes.
The fuel cards are sent blocked by mail. You have to activate it via “my MAES” or via email. You will receive the login details via email. This way we can prevent fraud or theft.
If you let us know when you apply or in the mail, you can also just pick up this card at the head office or at one of our manned petrol stations. For the latter, you do have to give your card and it may take some time before one of our technicians passes by.
The credit insurer bases itself on all information available about your company (annual accounts, sector data, history, …). A negative advice does not mean that you cannot apply for a MAES fuel card, but we may ask for a guarantee in that case.
We work with a credit insurer. If it approves, no deposit is required. If we receive a negative opinion, for example with a new company or if there were payment problems, we may ask for a deposit. Usually this corresponds to what you expect to refuel in a month’s time. If we later get a positive response or if you decide not to work with us any more, you will of course get this deposit back provided all amounts have been settled.
Our fuel card is free, so you have no fixed costs, administration costs or purchase obligation. You just pay what you refueled each month. For a Mobility Card, you pay €9.99 once, then 10.90 a month.
Currently, it is not possible to unblock the fuel card yourself. You can have the fuel card unblocked again by e-mail, but make sure you do this with your registered e-mail address.
Not yet a customer? Then you can easily find all the information about the fuel cards here and you can also immediately request a fuel card. If you are already a customer and you want an extra fuel card, you can do this via my MAES, by telephone, by email or by using the contact form.
You can activate the fuel card through ‘my MAES’, half an hour after activation it will work in the stations.
With MAES you are assured of a growing fuel card network of already 1700 petrol stations in the Benelux. We ourselves have about 300 stations under our own management and this under the colors MAES, OCTA +, DESIMPEL, SHELL & ESSO. The latter 2 brands also have stations managed by colleagues. But you can always go here with your MAES card. You can also refuel at TEXACO, G&V, PMO, FIREZONE, DE HAAN,…. There will always be a station near you with the MAES fuel card!
If you think that skimming or fraude has occured with your card or at our service stationss. Please contact us as soon as possible. That way, we can check it right away. Do call us on 03 889 89 89 or contact us.
With MAES you are assured of a growing fuel card network of already 1700 petrol stations in the Benelux. We ourselves have about 300 stations under our own management and this under the colors MAES, OCTA +, DESIMPEL, SHELL & ESSO. The latter 2 brands also have stations managed by colleagues. But you can always go here with your MAES card. You can also refuel at TEXACO, G&V, PMO, FIREZONE, DE HAAN,…. Rest assured, with the MAES Fuel card, there is always a fuel station close by.
There is no purchase obligation for our fuel card, so if you do not refuel for a month, you will not receive an invoice for that month.
MAES cooperates with a host of partners, which has enabled us to increase our fuel card network to 1,700 stations in the Benelux. As a result, you can of course use the cards of these partners at MAES. Via our station finder you can see which cards are accepted where.
As soon as we receive the double payment, we will transfer this amount as soon as possible! So you don’t have to worry about this.
