Frequently Asked Questions

How can we help you?

Frequently asked questions about:

Pricing

Are the prices at the petrol stations the same everywhere?

Prices are calculated on the official price and may vary from region to region. But rest assured, MAES always tries to give the best possible price!

Which VAT can I recuperate?

Only Belgian VAT can be reclaimed. With regard to parking, all VAT will be clearly stated on the invoice. For street parking there is no VAT charge, but there is for parking behind a barrier. Regarding the recuperation of VAT on restaurant expenses, you must keep the receipts as drink and food have a separate rate and therefore only can be split up on the restaurant ticket.

Which transactions are on the invoice?

Only those of the external terminal. Shop transactions aren’t possible via Smart Reporting.