Pay parking and toll with the mobility card from MAES
From customer visits to meetings with partners: those who drive by car must also be able to get rid of them, and that is not always a matter of course. Finding the nearest parking garage, standing down until you can pay, drawing up and submitting a cost note, … These are just some of the challenges that you or your employees face. Read here how the MAES Mobility Card serves as a handy parking card and at the same time allows you to pay toll in an instant.
Your parking card always in your pocket
Users of the MAES Mobility Card have immediate access to the Milo app, which shows them where the nearest parking garage is located. You can use your mobility card in car parks such as Q-park, Interparking, Apcoa, Vinci and B-parking (at the NMBS stations). Once there, you simply use your MAES Mobility Card to pay – not only in Belgium, but also in the rest of Europe. You can also use your MAES mobility card to pay for street parking machines that are compatible with Visa, at the airports in the Benelux, France and Germany or at the NMBS station. An extra handy at Zaventem airport: you can even pay valet parking with it.
Start and stop your parking session in a mobile way
Prefer mobile payment? This is currently only possible at Parkmobile via the Milo app, but keep an eye on our website to know when you can also park via Yellowbrick and other providers. We systematically increase the number of connected parking apps! How exactly does it work? Take your Milo app to hand, and you can start and end your parking session with one tap on the screen. Your parking costs are automatically deducted from the amount on your MAES Mobility Card and collected on your periodic VAT invoice.
Pay toll with your mobility card
You also have to pay a toll to drive through pay tunnels, bridges or toll roads with the MAES Mobility Card – and all over Europe, in all the corridors where you can pay with Visa. At the Liefkenshoek tunnel you have to be extra attentive, because you can only go to the manned payment points.
Hoe kan ik een extra kaart aanvragen?
You can easily do this via the online management module of the MAES Mobility Card.
Help, my MAES Mobility Card has been lost or stolen.
Have you lost your MAES Mobility Card or has it been stolen? Report this loss directly to the police and the MAES customer service. The MAES Mobility Card is then immediately blocked. It is also possible to report the loss of your card online. Log in on ‘My MAES’ and click on ‘lost’ with your data and your card is immediately blocked. The “Lost and stolen” department is available 24 hours a day, 7 days a week.
+ (32) (0) 3 889 89 89
After this, a new MAES Mobility Card will be created immediately, which will be sent to you as soon as possible. The PIN code of your new MAES Mobility Card will not change.
What does a MAES Mobility Card cost?
We would like to refer you to the rates of the MAES Mobility Card.
What is the difference between a MAES fuel card and a MAES Mobility Card?
With a mobility card you can, among other things, refuel in Europe, charge electric, buy tickets for public transport, pay parking fees (underground and above ground) and more …. – Click here for more information about our rates
What are the benefits of a MMC?
With an MMC you do full cost control regarding mobility. Everything is centralized on one invoice and therefore you no longer need to keep receipts (except for restaurant receipts). Belgian VAT can easily be recovered in this way. In a second phase, a mobility card can be used to allocate budgets to employees in the context of the cafeteria plan / mobility budget and flex plan.
Can the MAES Mobility Card replace my existing MAES fuel card?
Depending on individual needs, this certainly is a possibility. Are you only looking for a fuel card with which you can refuel budget-friendly? Then the MAES fuel card is the best option. Do you need more mobility options? Then remember that you enjoy the same conditions with the MMC as with our MAES fuel card
Where can I refuel with MMC in the BENELUX and the rest of EUROPA?
In Belgium you can refuel at all our own stations with the MAES Mobility Card. You can find them here. Outside of Belgium you can refuel at stations where they accept a VISA card in the following countries: Andorra, Bosnia and Herzegovina, Bulgaria, Cyprus, Denmark, Germany, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Croatia, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, Serbia, Slovenia, Slovakia, Spain, Czech Republic, Turkey, United Kingdom, Sweden and Switzerland.
Can I replace my OBU with the MMC?
No that is not possible. You can pay toll with the MMC in Europe but for the kilometer toll in Belgium an OBU remains necessary.
I am a “private person”. Can I also request the MMC?
The card is only intended for the holders of a VAT or company/business number.
Which VAT can I recuperate?
Only Belgian VAT can be reclaimed. With regard to parking, all VAT will be clearly stated on the invoice. For street parking there is no VAT charge, but there is for parking behind a barrier. Regarding the recuperation of VAT on restaurant expenses, you must keep the receipts as drink and food have a separate rate and therefore only can be split up on the restaurant ticket.
What about foreign VAT?
For expenses abroad you will receive an invoice with foreign VAT, which you can not settle in Belgium.
You have two options there:
- Reclaim the foreign VAT yourself in the country concerned via Intervat / VatRefund;
- Or you can have this done by our partner VAT-IT. MAES negotiated a favorable rate with them (20% of the VAT amount on a no cure no pay basis) in order to reclaim your VAT. In that case, send an e-mail to [email protected] and they will contact you.
Will my card be replaced FREE in the event of loss, theft or damage?
No. If you lose your card or it is stolen, you should block the card via CARD STOP. New cards are delivered at the applicable rates.
Can I change my PIN code or take over the code from my existing (MAES) fuel card?
You can choose your PIN yourself when requesting the MMC via a Self Service Web application. This code can and may therefore be the same as that of a MAES fuel card.
Kan ik vignetten betalen (bvb. OosteCan I pay vignettes (eg Austria, Switzerland) with the MMC?rijk , Zwitserland) met de MMC?
If the cardholder is authorized for Parking / Toll and the payments are made physically, whereby the payment at the terminal actually takes place on the code for “Toll & Bridge fees”, these Eurovignettes can indeed be purchased. However, this is not possible via the internet.
I work in Belgium, but I only have Dutch VAT / company number? Can I also apply for the Maes Mobility Card?
No, this is not possible. We refer you directly to www.xximo.com
How do I apply for a MAES Mobility card?
You can request an MMC by sending an email to [email protected], we will then send you the application forms. Here you can find all information.
What are the steps to apply for a MAES Mobility Card
Are you interested in the MMC? Send an email to [email protected] with your info!
How fast will I receive my MAES Mobility Card
When we receive the application, we start as soon as possible. As soon as you get an account, you have to apply for the MMC yourself. After this request, the MMC is prepared and shipped, this can take up to 2 weeks.
Can my MMC be put on a license plate?
An MMC is always registered on a name and is personal. On license plate is not possible and it is also not transferable to third parties.
Can the mileage entry be switched off?
No, this is not possible. To save time, you can always enter ‘0 (zero)’ when entering the kilometers before refueling.