{"id":42626,"date":"2019-03-21T09:56:19","date_gmt":"2019-03-21T09:56:19","guid":{"rendered":"https:\/\/www.maesmobility.be\/?page_id=42626"},"modified":"2023-03-27T13:24:04","modified_gmt":"2023-03-27T11:24:04","slug":"formulaire-de-plainte","status":"publish","type":"page","link":"https:\/\/www.maesmobility.be\/fr\/formulaire-de-plainte\/","title":{"rendered":"Formulaire de plainte"},"content":{"rendered":"

Cher client,
\nNous regrettons vivement l\u2019incident dont vous venez d\u2019\u00eatre victime. Afin de pouvoir solutionner rapidement votre probl\u00e8me, nous vous prions de bien vouloir compl\u00e9ter ce formulaire. Ensuite, nous examinerons votre dossier et nous vous recontacterons avec une r\u00e9ponse d\u00e8s que possible.<\/p>\n

Nous vous demandons de nous apporter un maximum d’informations, afin qu\u2019on puisse vous aider au plus vite et au mieux.<\/strong><\/p>\n

En plus de notre service interne de r\u00e9clamations, les consommateurs peuvent \u00e9galement contacter la plateforme de R\u00e8glement en Ligne des Litiges (ODR – Online Dispute Resolution) de la Commission Europ\u00e9enne via ce lien.<\/a> Si, dans cette application, vous \u00eates invit\u00e9 \u00e0 saisir une adresse e-mail MAES, vous pouvez utiliser info@maes-oil.be<\/a> .<\/p>\n

Si vous avez une r\u00e9clamation concernant la carte de mobilit\u00e9 MAES, nous vous renvoyons \u00e0 la proc\u00e9dure de r\u00e9clamation XXImo sur www.xximo.be<\/a>. <\/em>
\nLa carte de mobilit\u00e9 MAES est \u00e9mise par IDT Financial Services au nom de XXImo. IDT Financial Services Limited (\u00ab\u00a0IDTFS\u00a0\u00bb) agit en tant que fournisseur de services tiers de TPML. Toutes les activit\u00e9s administratives et op\u00e9rationnelles sont r\u00e9alis\u00e9es par XXImo en interne<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Cher client, Nous regrettons vivement l\u2019incident dont vous venez d\u2019\u00eatre victime. Afin de pouvoir solutionner rapidement votre probl\u00e8me, nous vous prions de bien vouloir compl\u00e9ter ce formulaire. Ensuite, nous examinerons votre dossier et nous vous recontacterons avec une r\u00e9ponse d\u00e8s que possible. Nous vous demandons de nous apporter un maximum d’informations, afin qu\u2019on puisse vous […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-contact.php","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"\nFormulaire de plainte - MAES<\/title>\n<meta name=\"description\" content=\"Nous regrettons vivement l\u2019incident dont vous venez d\u2019\u00eatre victime. 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