If you use the fuel card for several vehicles and would like to have an overview, you can also follow the registration process for your vehicle. You can also skip this step and sort it out later if necessary.
It is important to know that after the registration process of your vehicle and fuel card in the MAES app for professionals, this info is not automatically included on the invoice. However, you can activate this via the “My MAES” web portal or via the fuel card service.
If you are a member of the Family Union, you can easily add your membership card in the MAES app. You do this through settings –> save points. Then you can enter your membership card number. Now your membership card is in the MAES app!
Mobile refueling is currently only possible on our own network of about 300 stations. Soon you will also be able to do this on our entire fuel card network.
You can easily adjust the language of the app via settings, icon at the bottom right. Currently the app is available in English, French & Dutch.
You need to create a new account for the app. You can complete this in a few short steps and then you can link your fuel card to it. For invoicing we still look at the data on “My MAES”.
If you want to remove a fuel card, go to “settings” at the bottom right and there you will get an overview of all fuel cards. There you can press the map on the trash can at the top left. Just confirm and the card is gone.
If you have lost the pin code of your app, it is best to reinstall and register the app. Currently you cannot request the PIN again for security reasons. Otherwise, anyone who has access to your cell phone can refuel for free. It is handy to put the fingerprint in it, so you don’t need the pin code and you can still safely refuel on your mobile.
