When you open the app for the first time, you immediately get the opportunity to create an account! Check out the simple registration process of the MAES app for professionals below.

  1. In the registration process, you can then fill in all your details including your email address. The latter you have to confirm via a code you will be sent.
  2. Then you have to choose a pincode.
  3. You can also immediately activate a fingerprint for easier use of the app.
    Then you can register your credit card and/or fuel card and you can register your vehicle if necessary.

The PIN code, Touch-ID you will then be able to use later to refuel on your mobile phone.

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Registratieproces-EN (1)
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Frequently asked questions

I am a member of the Family Union (‘Gezinsbond’), how do I add my card in the MAES app?

If you are a member of the Family Union, you can easily add your membership card in the MAES app. You do this through settings –> save points. Then you can enter your membership card number. Now your membership card is in the MAES app!

Do I have to create a new account or can I use this from MY MAES?

You need to create a new account for the app. You can complete this in a few short steps and then you can link your fuel card to it. For invoicing we still look at the data on “My MAES”.

How do I remove a fuel card from the app?

If you want to remove a fuel card, go to “settings” at the bottom right and there you will get an overview of all fuel cards. There you can press the map on the trash can at the top left. Just confirm and the card is gone.

I have lost my pin code for the app. What now?

If you have lost the pin code of your app, it is best to reinstall and register the app. Currently you cannot request the PIN again for security reasons. Otherwise, anyone who has access to your cell phone can refuel for free. It is handy to put the fingerprint in it, so you don’t need the pin code and you can still safely refuel on your mobile.

Are the data from the app automatically included on the invoice?

No, if you would like the number plate and vehicle to be included on the invoice, you can set this up via MY MAES or contact the fuel card service.

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