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Mobile refueling

Fuel card registration in the MAES app

You will immediately be given the option to register your fuel card. If you wish, you can skip this step and take care of it later. You do this simply by following the next steps in the registration process of your fuel card.

  1. You start by entering the card number of your MAES Tankkaart. This can be found on the front of the card.
  2. You can also give the card a name, especially useful if you are going to place several cards in the app.
  3. Then you have to enter the original PIN code to activate the card for the account. If you’ve already changed the PIN to a different code before then it’s not going to work. It has to be the original code. You can always find this on the letter that came with the card, but if you no longer have it, you can easily send an e-mail to [email protected]. It is best to do this from an e-mail address that is known to us and to include the card number. This way our fuel card service will be able to help you faster.

Did you skip this step during the registration process of your fuel card, or do you want to add a 2nd card? Then on the app you can go to “Settings” at the bottom right and there you can easily add a new card.

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Frequently asked questions

I am a member of the Family Union (‘Gezinsbond’), how do I add my card in the MAES app?

If you are a member of the Family Union, you can easily add your membership card in the MAES app. You do this through settings –> save points. Then you can enter your membership card number. Now your membership card is in the MAES app!

Is mobile refueling possible anywhere?

Mobile refueling is currently only possible on our own network of about 300 stations. Soon you will also be able to do this on our entire fuel card network.

Which pin code should I use for the MAES app

During registration you can enter a pin code for using the app. This pin code can be your personal pin code and does not have to be that of the fuel card. You will have to enter this every time, if you do not work via fingerprint, when you want to refuel mobile.

You do need the original pin code of the fuel card to insert the fuel card for the first time. If you no longer have this, you can always request it via [email protected]. Please note that you do this via an e-mail address known to us (for example, where the invoices will appear).

Can I change the language of the app?

You can easily adjust the language of the app via settings, icon at the bottom right. Currently the app is available in English, French & Dutch.

Do I have to create a new account or can I use this from MY MAES?

You need to create a new account for the app. You can complete this in a few short steps and then you can link your fuel card to it. For invoicing we still look at the data on “My MAES”.

Can I refuel on my mobile without a MAES Fuel Card?

No, at the moment you can only refuel mobile via the app with a MAES fuel card. You can use the app as a locator, but mobile refueling is not yet. An update is planned after the summer with which you can also add a bank card or credit card and from then on the app and especially mobile refueling will be available to everyone.

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