If you are a member of the Family Union, you can easily add your membership card in the MAES app. You do this through settings –> save points. Then you can enter your membership card number. Now your membership card is in the MAES app!
If you use the bank card for several vehicles and you like to have an overview, you can also add vehicles. You can also skip this step and sort it out later if necessary.
- Using the dropdown menu, you can select the brand and then give it a name. This can be the type of car for example “Ford Mustang” or the pet name you have for your car!
- After that, you can also enter the number plate.
Now that you have followed the registration process of your vehicle in the MAES app for individuals, you can personalise the app even further!
Frequently asked questions
Mobile refueling is currently only possible on our own network of about 300 stations. Soon you will also be able to do this on our entire fuel card network.
You can easily adjust the language of the app via settings, icon at the bottom right. Currently the app is available in English, French & Dutch.
You need to create a new account for the app. You can complete this in a few short steps and then you can link your fuel card to it. For invoicing we still look at the data on “My MAES”.
If you want to remove a fuel card, go to “settings” at the bottom right and there you will get an overview of all fuel cards. There you can press the map on the trash can at the top left. Just confirm and the card is gone.
If you have lost the pin code of your app, it is best to reinstall and register the app. Currently you cannot request the PIN again for security reasons. Otherwise, anyone who has access to your cell phone can refuel for free. It is handy to put the fingerprint in it, so you don’t need the pin code and you can still safely refuel on your mobile.