If you are a member of the Family Union, you can easily add your membership card in the MAES app. You do this through settings –> save points. Then you can enter your membership card number. Now your membership card is in the MAES app!
Saving points via the MAES app & getting a discount on your refuelling
From now on, you automatically save points via the MAES app for every litre refuelled if you refuel via the bank app/Payconiq or credit card. One litre represents one point and once you have 500 points you can redeem them. At the moment, you can only exchange the points for a discount on your next fill-up and this will still happen automatically on your next fill-up once you have 500 points.
But soon you will have a range of options here and you will be able to choose whether you want to use them for free litres or for ….. You’ll get to hear the latter ;).
Frequently asked questions
Mobile refueling is currently only possible on our own network of about 300 stations. Soon you will also be able to do this on our entire fuel card network.
You can easily adjust the language of the app via settings, icon at the bottom right. Currently the app is available in English, French & Dutch.
You need to create a new account for the app. You can complete this in a few short steps and then you can link your fuel card to it. For invoicing we still look at the data on “My MAES”.
If you want to remove a fuel card, go to “settings” at the bottom right and there you will get an overview of all fuel cards. There you can press the map on the trash can at the top left. Just confirm and the card is gone.
If you have lost the pin code of your app, it is best to reinstall and register the app. Currently you cannot request the PIN again for security reasons. Otherwise, anyone who has access to your cell phone can refuel for free. It is handy to put the fingerprint in it, so you don’t need the pin code and you can still safely refuel on your mobile.