Refueling at OCTA+

Refueling at Octa +? Use your MAES fuel card

The MAES fuel card for companies you always refuel at the lowest possible price, with trucks, vans and other company cars. Where exactly do you do that? You can refuel with it at Octa+!

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Cheap refueling, free request

Not only the fuel prices are extra advantageous when you use your MAES fuel card, you can even request your fuel card for free in just three simple steps.

MAES benefits, even if you are refueling at Octa +

With as many as 1,700 stations at your disposal, you will always be in the neighborhood – and the more than 150 stations of Octa + certainly contribute!

  • That is not even the only advantage of the MAES fuel card …
  • Always a competitive fuel price
  • Handy online management module
  • Monthly transparent invoice

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FAQ

How can I top up my Prepaid card?

If you already have a prepaid card that you would like to reload, you can contact us by email and you can transfer the agreed amount.

I suspect some sort of fraude with my card, what do i do now?

If you think that skimming or fraude has occured with your card or at our service stationss. Please contact us as soon as possible. That way, we can check it right away. Do call us on 03 889 89 89 or contact us.

What other fuel cards are accepted at MAES?

MAES works together with a range of partners, which enabled us to expand our fuel card network to 1,700 stations in the Benelux. This means that you can of course also fuel at MAES with these partners’ cards. Via our stationfinder you can see which cards are accepted where.

I suspect some form of fraud with my fuel card, now what?

If you think there is a case of skimming or fraud taking place at our stations, please notify us as soon as possible, so we can check this immediately. You can call 03 889 89 89, email us or contact us.

At which stations outside of MAES can I still go with a MAES fuel card

With MAES you are assured of a growing fuel card network of already 1700 petrol stations in the Benelux. We ourselves have about 300 stations under our own management and this under the colors MAES, OCTA +, DESIMPEL, SHELL & ESSO. The latter 2 brands also have stations managed by colleagues. But you can always go here with your MAES card. You can also refuel at TEXACO, G&V, PMO, FIREZONE, DE HAAN,…. There will always be a station near you with the MAES fuel card!

I have forgotten the code of my MAES fuel card, how do I request a new one?

You can request the pin code by e-mail, but make sure you do this with your registered e-mail address.

How do I request a fuel card?

Not yet a customer? Then you can easily find all the information about the fuel cards here and you can also immediately request a fuel card. If you are already a customer and you want an extra fuel card, you can do this via my MAES, by telephone, by email or by using the contact form.

I entered the wrong PIN code 3 times, what now?

You can have the fuel card unblocked again by e-mail, but make sure you do this with your registered e-mail address.

Are there fixed costs for a fuel card?

Our fuel card is free, so you have no fixed costs, administration costs or purchase obligation. You just pay what you refueled each month.

Is there a purchase obligation with a MAES fuel card?

There is no purchase obligation for our fuel card, so if you do not refuel for a month, you will not receive an invoice for that month.

Can I return my card?

If you want a replacement card or you want to stop to refuel via MAES, you don’t have to return it. You can just block it via “my MAES” and then you can no longer refuel with the card.

On which stations can I use my MAES fuel card

With MAES you are assured of a growing fuel card network of already 1700 petrol stations in the Benelux. We ourselves have about 300 stations under our own management and this under the colors MAES, OCTA +, DESIMPEL, SHELL & ESSO. The latter 2 brands also have stations managed by colleagues. But you can always go here with your MAES card. You can also refuel at TEXACO, G&V, PMO, FIREZONE, DE HAAN,…. Rest assured, with the MAES Fuel card, there is always a fuel station close by.

I would like to request an extra MAES fuel card

You can easily request an extra fuel card via “my MAES”, this can also be done by mail or you can call 03 889 89 89

How do I activate my MAES fuel card

You can activate the fuel card via “my MAES”, half an hour after activation it will work in the stations.

Can I get a list of all my refuelings?

Via “my MAES” you can request an overview of all your transactions.

Can I link my MAES fuel card to ESSO points?

The ESSO points belong to ESSO itself, more information can be found on their website.

Can I refuel all products with my MAES fuel card?

Your fuel card is standard open for all our products, but you can block certain products via “my MAES”. This way you can never fill up incorrectly or your employees cannot fill up with wrong products. You can also indicate this during the fuel card application.

Can I block certain products for my MAES fuel card?

Your fuel card is standard open for all our products, but you can block certain products via “my MAES”. This way you can never fill up incorrectly or your employees cannot fill up with other products. You can also indicate this during the application.

My MAES fuel card is illegible, now what?

If your fuel card is illegible, it is best to request a new card, the application is free and so you can continue quickly and easily.

My MAES fuel card is blocked, now what?

  • Is this a new MAES fuel card? Then be sure to check whether you have activated it. You can do this via MY MAES or via email.
  • If this is an already used card, make sure that the last bill is payed. Sometimes a direct debit is cancelled for whatever reason and the card is automatically blocked by our system. Of course, we will also release it immediately upon payment.
  • If all bills are in order, it may also be normal that the card is defective. Let us know by email and we will check this!

I still have an outstanding account and my fuel card is blocked, how can I solve this the fastest?

If you still have an outstanding balance, the cards are automatically blocked. You can always manually pay this to fix it or you can wait a while. We offer this direct debit automatically a 2nd time during the month. If a double payment should happen, we will of course refund this as soon as possible.

Is there a limit on my card?

The fuel cards are sent with a standard limit of € 250 per week. But if desired, you can set a different limit, this can be per day, week or month. Not every amount is possible, but you can always contact us by e-mail and we will arrange this immediately.

Is there a limit on the fuel card?

The fuel cards are sent with a standard limit of € 250 per week. But if you wish you can set a different limit, this can be per day, week or month. Not every amount is possible, but you can always contact us by mail and we will immediately arrange this.

Do I have to pay a deposit for a fuel card?

We work with a credit insurer. If it gives its approval, no deposit is required. If we receive negative advice, eg from a new company or when there were some payment problems in the past, we may ask for a guarantee. Usually this corresponds to what you expect to fill up in a month. If we receive a positive answer later or if you decide to stop working with us, you will of course get this guarantee back unless all amounts have been settled.

I recently applied for a fuel card, when can I expect it?

We always try to send the fuel cards within three working days, of course it depends on when the post will deliver them. But you should definitely have it within ten days!

I have a fleet of cars, can I request a quote?

You can request a quote by mail. Be sure to state the number of fuel cards and the estimated volume so that we can draw up an appropriate offer.

How can I best protect my fuel card?

You can always put the fuel card in your car or just leave it in your wallet, make sure that you do not put the pin code with the card, for example. It is all too easy for people with bad intentions to use your card.

Can I request multiple fuel cards?

You can easily submit an application via our website, where you can also specify the desired number of cards.

Can I request a fuel card for several companies?

You can make multiple requests via our website, but make sure that you specify a different e-mail address for each request. If you still want to arrange it via 1 e-mail address, please contact us by mail or give this in the comments.

Why do I have to provide an estimate during my application?

The estimate helps us to determine whether the standard limit of 250 € per week is sufficient.

What is being checked by the credit supplier?

The credit insurer bases itself on all information available about your company (annual accounts, sector data, history, …). A negative advice does not mean that you cannot apply for a MAES fuel card, but we may ask for a guarantee in that case.

Can I have my MAES fuel card delivered to my local gas station?

If you let us know with the application or in the mail, you can also just collect this card at the head office or at one of our manned petrol stations. The latter one may take up some more time because or technicians aren’t visiting every station every day.

How are the MAES fuel cards sent?

The fuel cards are sent blocked by mail. You have to activate it via “my MAES” or via email. You will receive the login details via email. This way we can prevent fraud or theft.

Can I also collect my new MAES fuel card?

If you let us know with the application or in the mail, you can also just collect this card at the head office or at one of our manned petrol stations. With the latter you have to give this a while and it can also take a while before one of our technicians passes there.

I would like to cancel my MAES fuel card, how do I proceed?

If you want to stop the card, you can quickly block the card via “My MAES”, you do not have to return the card. Once blocked, it can no longer be used.

Can I also apply for a fuel card if I don’t have a company car?

A fuel card and a company car go hand in hand at most companies. But it is not the only way to offer your employees more comfort. For example, you can also only make a fuel card available, without it being accompanied by a company car. Take a look here for more info.

How do I change the code of my MAES fuel card?

You can change the pin code quickly and easily, for this you have to go to one of our own petrol stations, this is not possible at our partners, there you select “other products” where you will find the option to change the pin codes.

Can I set a limit on my fuel card?

The fuel cards are sent with a standard limit of € 250 per week. However, if desired, you can set a different limit, which can be per day, week or month. Not every amount is possible, but you can always contact us by mail and we will immediately arrange this.

Which fuel card should I choose?

If you just need to refuel in the Benelux, it is best to choose the MAES fuel card. This card comes at no extra cost or fine print. You always refuel at a competitive price and always have a station nearby. Do you need more functions? Then the MAES Mobility Card is for you. Would you like to give someone a refuel as a gift? Then you can of course also contact our MAES Prepaid card or gift card.

How can i compare Fuel Cards?

On this page, you get some important tips to compare fuel cards. Have a look!

What are the benefits of a MAES fuel card?

We list some of the important benefits for you!

  • Multi-brand fuel card: 1700 petrol stations available
  • Always a competitive fuel price for your staff
  • Free application without additional obligations
  • You can easily manage our fuel card for companies online
  • Adjust the code of your fuel card yourself
  • Monthly transparent invoice

Which stations can I use with my MAES Prepaid Card

With your MAES Prepaid card you can visit our own stations, not those of our partners. You can easily select them on the stationfinder by checking the box marked “pre-paid”.

What limit can I put on my MAES Prepaid Card?

You can choose which limit you put on the card with a minimum of 50 €, contact us for more info.

How can I top up my MAES Prepaid Card?

If you already have a prepaid card that you would like to top up, you can contact us by mail and you can then transfer the agreed amount.

Can I use the MAES Prepaid Card as a gift card?

Certainly, you can request the card from us and then have an amount put on it. Then this card can simply be used as a gift card.

How do I refuel with my MAES fuel card?

At the service station you walk up to the terminal, slide in your card and you follow the instructions. After you can remove your card, you choose your desired product, go to the pump and you can start to refuel.

Can you use the MAES Fuel card internationally?

With the MAES fuel card you can refuel in 1700 locations in the Benelux. The MAES Mobility card on the other hand gives you the possibility to refuel in the rest of Europe.

Can I apply for a MAES fuel card as a private individual?

Our fuel cards are for companies & self-employed persons. We do not offer a fuel card for private individuals.

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