Frequently Asked Questions

How can we help you?

Frequently asked questions about:

Total EV solution

Can the smart charging cable be used without complex installation or inspection?

Yes. The smart charging cable works via a standard power socket, is fully preconfigured and does not require a contractor or inspection.

What should I do if I am interested in the total solution?

You can request a quote on the website. You will also be asked what solution (home/work/on the go) you are looking for and to provide some company details so that your request can be processed.

What are the advantages of this all-in-one approach?

Some advantages: no more separate systems, less administration, one central management platform, automatic registration and settlement, and a uniform approach for home, work and on the road.

Is the solution scalable for a company with a larger fleet?

Yes. The Business Charger is designed to function in a network of chargers, with load balancing and growth potential for multiple vehicles within a company.

How are settlements and invoicing handled?

All charging sessions are automatically recorded and settled via the platform. Costs and consumption are visible in real time, with a single invoice for all sessions.

Are there any additional or hidden costs for charging on the road?

For the ‘MAES Charge Access’ subscription, you pay a fixed fee of €2 per month. You also pay transparent rates per kWh, with no hidden charges.

What options are available: renting or buying?

For both the home solution and the Business Charger, you can choose between an all-inclusive rental package or purchase + service contract.

What about charging on the go with MAES?

The MAES charging card gives you access to more than 700,000 charging points in over 30 European countries, ranging from AC chargers to ultra-fast DC stations up to 350 kW.

What charging solutions are available for businesses in the workplace?

MAES offers the ‘Business Charger’: an intelligent charging station that communicates with both the charging network and the building installation (load balancing, insight per vehicle/site) and connects to the management platform.

What home charging solutions does MAES offer for employees or private individuals?

MAES offers a smart charging cable: plug & charge, no contractor or inspection required; just plug it into a standard socket. Up to 22 kW charging capacity.

What does ‘one platform for all your charging sessions’ mean?

All charging sessions are centralised via the MAES management platform: at home, at work and on the road. Consumption, costs and invoicing are automatically recorded and managed.

What does MAES’ Total EV Solution entail?

The Total EV Solution means that MAES offers an all-in-one package for electric charging: at home, at the office and on the road. Everything is integrated into a single platform so that you do not have separate systems.

Your compare list

Compare
REMOVE ALL
COMPARE
0