What could be better?

Help improve our MAES app

We are curious about what you like about the MAES app, what you dislike and what you miss in the app. If you have any issues, suggestions or comments, please let us know.

Only with that much-needed feedback can we together ensure that the MAES app is the ideal app for on the go!

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Frequently asked questions

I am a member of the Family Union (‘Gezinsbond’), how do I add my card in the MAES app?

If you are a member of the Family Union, you can easily add your membership card in the MAES app. You do this through settings –> save points. Then you can enter your membership card number. Now your membership card is in the MAES app!

Is mobile refueling possible anywhere?

Mobile refueling is currently only possible on our own network of about 300 stations. Soon you will also be able to do this on our entire fuel card network.

Which pin code should I use for the MAES app

During registration you can enter a pin code for using the app. This pin code can be your personal pin code and does not have to be that of the fuel card. You will have to enter this every time, if you do not work via fingerprint, when you want to refuel mobile.

You do need the original pin code of the fuel card to insert the fuel card for the first time. If you no longer have this, you can always request it via [email protected]. Please note that you do this via an e-mail address known to us (for example, where the invoices will appear).

Can I change the language of the app?

You can easily adjust the language of the app via settings, icon at the bottom right. Currently the app is available in English, French & Dutch.

Do I have to create a new account or can I use this from MY MAES?

You need to create a new account for the app. You can complete this in a few short steps and then you can link your fuel card to it. For invoicing we still look at the data on “My MAES”.

Can I refuel on my mobile without a MAES Fuel Card?

No, at the moment you can only refuel mobile via the app with a MAES fuel card. You can use the app as a locator, but mobile refueling is not yet. An update is planned after the summer with which you can also add a bank card or credit card and from then on the app and especially mobile refueling will be available to everyone.

Are the data from the app automatically included on the invoice?

No, if you would like the number plate and vehicle to be included on the invoice, you can set this up via MY MAES or contact the fuel card service.

Still have questions about our MAES app?

Feel free to contact us!